Agents do the work.
Humans set the bar.
The SALT AI-Native Delivery Approach: eleven named AI Agents across the full engagement lifecycle, four human archetypes, every task mapped to its optimal executor with telemetry proving the outcome.
Microsoft's framework.
SALT runs it with agents.
Five phases, structured gate reviews at each. The framework discipline doesn't change. What changes is who does the work.
Discover
High-level requirements gathered, solution approach validated, scope confirmed against outcomes.
Initiate
In-scope workstreams defined, project plan finalized, business case locked.
Implement
Solution design, configuration, data migration, integration, validation testing.
Prepare
Operational readiness, role-based training, cutover planning, change management.
Operate
Go-live, hypercare, transition to steady-state, ongoing optimization.
Four archetypes.
Each with an autonomy path.
SALT doesn't remove humans, it repositions them. Every person has a defined archetype today and a path to a higher-leverage role as agents mature.
Approver
Reviews agent-prepared outputs at defined checkpoints. Approves or returns with redline. Never produces, always decides.
Spot-checker
Monitors agent output quality on a sampling basis. Agent runs continuously; the human audits periodically.
Exception-handler
Engaged only when agent confidence falls below threshold or an anomaly is detected. Expertise where it matters most.
Director
Agent operates fully autonomously within defined parameters. Human sets goals and evolves the operating mandate.
Every outcome is measurable by design.
No vanity metrics: each signal connects directly to delivery performance, cost reduction, or a measurable business outcome. Case studies without numbers are opinion.
Agent Execution Rate
% of delivery tasks completed by agents vs. humans. Primary proof of agentic leverage. Target: >50% by go-live.
PM Hours Saved
Project-manager hours recaptured vs. traditional baseline. Converts to cost-per-engagement delta.
Cycle Time Delta
Delivery timeline vs. benchmark for comparable Dynamics 365 implementations. Measured in working days.
User Adoption Rate
% of licensed users active at 30/60/90 days post go-live, compared to industry adoption curves.
Time-to-Value
Days from go-live to first measured business outcome. Connects delivery to impact, not just configured capability.
Defect Escape Rate
Issues found post go-live vs. validation-phase catches. Measures agent validation quality and delivery trust.
This is how SALT delivers.
Agents take the volume, your people direct the work. See it running on your business.